Finding and building rapport with particular customers can be a challenge for many organisations. Especially if people are not willingly or not easily participating with the required business process or situation. This can occur for a number of reasons, from limited understanding of the English language, through to cultural differences, and/or deliberate evasion.
At Total Risk our Field Agents are experienced with handling a wide range of situations, personalities, and individuals of varying cultural backgrounds. Within our team we have a number of multilingual agents (e.g. fluent in Maori, many Pacific Island languages, Cantonese, Mandarin), as well as having a long term relationship with a national translation service.
For more information about our corporate care services and how we can interact with customers on your behalf, please Contact Us. Our services are supplied throughout New Zealand (NZ) including Auckland, Wellington, Christchurch and all other regions.
|Our services are supplied throughout New Zealand including Auckland, Wellington, Christchurch and all other regions.|